| S.NO | SERVICES | REQUIREMENT | TIMELINES | RESPONSIBLE PERSONNEL |
| 1. | Responding to memos | Memos
|
Respond within two (2) working days | DVC (RIL)
REGISTRAR (RIL) |
| 2. | Responding to customer email queries | Email queries | Respond to emails within 24 hrs | DVC (RIL)
REGISTRAR (RIL) Admin (RIL) |
| 3. | Facilitation of research proposals and student innovations for funding | Budget
Submitted research proposals and student proposals Request memos |
Respond to request within 2 (two) weeks after consultative meetings | DVC (RIL)
REGISTRAR (RIL) DIRECTOR (RIL) |
| 4. | Calls for papers/proposals from external agencies/institutions/organizations | Emails | Respond by circulating call within 24 hrs | Admin (RIL) |
| 5. | Facilitation of research training/workshops and seminars | Needs assessment
Memo for requesting facilitation Budget Facilitator |
Respond to request within 5 working days | DVC (RIL)
REGISTRAR (RIL) DIRECTOR (RIL) Admin (RIL) |
| 6. | Facilitation of an international Conference | Request memo
Conference Budget Divisional Budget Report |
Respond to request within two (2) weeks after consultative meetings | DVC (RIL)
REGISTRAR (RIL) DIRECTOR (RIL) Admin (RIL) |
| 7. | Mobilization of research funds and grants | Calls for proposals
Identified funders Research proposals |
Developing and submission of proposals within the given timelines of the call | DEANS OF SCHOOLS
REGISTRAR (RIL) |
